We guarantee, it is!
However, if you have any concerns that your design isn't being given proper attention, please reach out to your geek immediately. It'd be great to send them a message asking for a progress update, and to make sure they don't need anything from you at that time. Please make sure to continually log in and check your message stream to ensure they didn't ask a question or ask for more clarity, which might have made them stuck in a particular spot.
If you asked for an update, but they didn't get back to you after a few days of sending, shoot our team an email at: firstname.lastname@example.org and we'll help facilitate.